Documentation Specialist

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We are social by Design!

Building high-traffic, high-performance, high-visibility sites we are responsible for. Meaning that there will be lots of appealing documentation to provide in-house customer support as well as IT/Communications information to disseminate throughout the community.

Collaborating elegant and compelling user experiences that build the behind-the-scenes systems for your data.
Working with team(s) to ensure architecture, and internal developer experience are well-crafted and enjoyable.
Management of the document change control process, document revisions and meeting collaboration.
Supporting the cataloguing and review of both electronic and hard copy documents produced by or for projects, departments or enterprise.

The new open-dialog reality

Duties include, but are not limited to, development of policies and procedures, performance metrics, auditing, and providing continuous improvement support. With an extensive, comprehensive knowledge of project manager and leadership concepts, and business analysis and improvement concepts, principles, and best practices.

To make friends, you have to tell a good story

10+ years of experience documenting processes or procedures, or in technical writing, library, document control, or process-improvement. I've performed quality assurance by examining and checking the accuracy of work completed by peers. Also responsible to communicate with tact and collaborate to resolve any errors identified prior to end user reception.

Project manager responsibilities

Serve as project manager responsible for the development and coordination of activities related to other digital platforms including forms management systems, Digital Asset Management System public interfaces, web galleries and portals, and other related business improvement projects. Act as business process liaison with internal and external stakeholders, partners, vendors, and contractors.

Business operations streamlined

As a documentation services specialist I will be providing a valuable function helping clients streamline their administration of business operations. Examining and recommending necessary modifications to current procedures and workflow to ensure efficient and effective document management.

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Think different, Do exellent!

Why choose someone without this HIGHLY VALUABLE trait?
• Outstanding organizational, time management and follow up skills
• Proficient with Microsoft Office Suite, Google Workspace and major ticketing/IT Helpdesk systems.
• Ability to communicate effectively and interpret a variety of instructions in a fast-paced environments.

One service - boost the world!

Streamline documentation and the ability to provide training and mentorship to professionals who need the information to do their day-to-day.
• Create, revise, reformat, and convert documents using various support software including Microsoft Office applications, PDF editing tools, and transcription software
• Prepare and edit complex documents, spreadsheets, charts
• Provide coordination and administrative support for special projects
• Efficient handling of time sensitive and confidential materials
• Spell check, proofread and/or cross-check documents to ensure accuracy
• Maintain up-to-date knowledge of specialized applications and upgrades in order to achieve maximum efficiency and productivity with the applications
• Promote and encourage teamwork, confidence, and positive attitudes
• Provide directions, instructions, and guidance to the team

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Streamline your documentation

And the ability to provide training and mentorship to professionals who need the information to do their day-to-day.