Website migration - n-genuity

Engaging in discovery and research of the client’s customers needs and requirements across every client’s touch points and interactions (e.g. call center, mobile, in-store, social, advertising, etc.) so as to see the end-to-end, holistic customer experience

Successful planning and pre-planning. Perform proactive and consistent analysis of data to understand behavior, conceptualize and run continuous tests and develop insights that inform the direction of our web strategies and drive improvements based on data. 

Collaboration with multiple teams effectively and collaboratively with pretty much all cross-functional teams including marketing, corporate communications, information technology as well as outside agencies or departments to obtain, clarify, and define requirements for web projects.

Leading development and prioritization of roadmap for web properties, platforms, and applications

Digital user experience

Effectively manage developmental changes to the digital user experience (front-end & back-end), from beginning to completion with all the key stakeholders involved.

Project(s) scope

Define project scopes and manage the development of the customer experiences (CX) on customer touch points across websites, mobile web applications, and customer portals.

Collaboration

Working with effective teams to implement digital strategies, meetings and workplaces to form a cohesive digital platform for all employees, customers to gather pertinent information.

Consistent Analysis

Perform proactive and consistent analysis of data to understand behavior, conceptualize and run continuous tests and develop insights that inform the direction of our web strategies and drive improvements based on data.

Effective relationships

Excellent communication and collaboration skills, with the ability to build effective relationships with stakeholders across organizational levels.

Migration success

Strategy

I have the ability to think strategically, execute effectively, lead and manage a team or teams that have multiple, varied priorities with a proactive lens. Thorough understanding of the design process, project management principles, client relationship management.

Proven success

I enjoy the challenge of an ambiguous situation and can prove success in running global websites both public facing and internal facing.

Excellent communications

Using my fluency in the language of consulting (business drivers, process and needs) as well as design (user-centric, front-end experience creation) to help move the migration in the right direction.

Sound judgement

Ability to make sound strategic decisions, incorporating data from multiple sources and business judgment.

Full compliancey

"The guidelines represent a shared, international standard developed by many different stakeholders, including industry, disability organizations, government, and accessibility research organizations. WCAG isn’t a legal requirement, but a set of globally adopted standards. The guidelines aim to make websites, apps, electronic documents, and other digital assets accessible to people with a broad range of disabilities, including sensory, intellectual, learning and physical disabilities. " Reference WCAG site

Identifying conversion rates

Work closely with go-to-market teams and local teams, to identify and drive web landing pages and additional digital optimizations to improve conversion rates

Effective testing practices

I've performed a proactive and consistent analysis of data to understand behavior, conceptualize and run continuous tests and develop insights that inform the direction of web strategies and drive improvements based on data information.

Optimimzations

Self-motivated, problem-crushing attitude with implementing testing methodologies and analyzing/communicating learning's and subsequent optimal performance.

Passion for deceptively simple design

Supporting the definition and execution of strategies for digital content to move audiences through the conversion funnel and fuel business growth or business information.

Guaranteed Successful Migration Results and Services for over 12 Years!

A leading global digital communicator of digital services working at the intersection of public and private sectors. I have broad capabilities across IT managed services, cybersecurity, cloud migration and communications. Providing on-site and remote support to clients within government, healthcare, financial services, transportation, manufacturing, and other critical infrastructure sectors.

Some Duties And Responsibilities I've acquired

Working with content owners to understand and refine the scope of incoming projects, and to ensure deliverables meet an unreasonably high-quality bar.
Working with the engineering team to understand and respond to their needs and requirements.
Defining test strategies, comprehensive understanding of system use cases.
Planning and documentation
Conducting, replying to and closing out help desk tickets through ticketing systems.
Submitting patches that fix issues in open-source web frameworks.
Creating tools to assist in understanding compatibility issues.
Thinking critically about the best way to push the web forward to it's latest versioning.
Becoming proficient with the current code base, multiple languages and development tools as well as leading the project in adopting new technologies.
Proposing, designing, and implementing industry-leading solutions for implementing browser-based solutions across a broad array of devices.
Participating in and contributing to the planning process for new features and projects.
Excellent leadership and communication skills, with the ability to effectively lead teams and collaborate across departments.
Proven track record of implementing data governance frameworks and driving data-driven decision-making.
Experience with database management systems and information strategy development.
Proficiency in risk management, technology evaluation, and performance metrics establishment.
Ability to adapt to changing environments and drive continuous improvement initiatives.
15+ years experience in web systems environments which include web application installations, upgrades and deployment of servers/systems that support/host web applications.